This Shipping Policy explains how we process and deliver orders placed on mi-storekw.com within the State of Kuwait.

1. Delivery Area We currently deliver to all areas within Kuwait. We do not offer international shipping at this time.

2. Delivery Fee A flat delivery fee of 1 KWD applies to all orders, regardless of delivery area within Kuwait.

3. Order Processing Time Orders are typically processed within 1-2 business days of confirmation. Orders placed on public holidays or outside business hours are processed the next business day.

4. Delivery Time Standard delivery is 1–2 business days from dispatch, depending on the delivery area. Delivery times are estimates and may occasionally be affected by weather, courier availability, public holidays, or circumstances beyond our control.

5. Order Confirmation and Tracking Once your order is confirmed, you will receive an order confirmation. Our delivery team or courier partner may contact you by phone to confirm the delivery address before arrival.

6. Delivery Attempts Our courier will attempt delivery to the address provided at checkout. If delivery is unsuccessful, our team will contact you to arrange a suitable redelivery time. Orders that cannot be delivered after repeated attempts may be returned to our warehouse, and we will contact you regarding next steps.

7. Inspecting Your Order Please inspect your order on delivery. If the product is damaged, incorrect, or incomplete, contact us within 24-48 hours of delivery at xiaomikuwait889@gmail.com so we can resolve it promptly.

8. Delays While we aim to meet the timeframes above, delays may occur due to high order volumes, weather, public holidays, or events beyond our reasonable control. We will do our best to keep you informed of any significant delay.

9. Contact Us xiaomikuwait889@gmail.com or +965 9896 7216.