Mi Store Kuwait ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us through mi-storekw.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Contact and account information: name, phone number, email address, delivery address, and account login details.
• Order information: products purchased, order history, and payment status (card details are processed directly by our secure payment provider and are not stored on our servers).
• Communication data: messages sent to us through the contact form, email, or phone.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. Cookies and Advertising Technologies We use cookies and similar tools, including Google Analytics/Google Ads and the Meta (Facebook/Instagram) Pixel, to understand how visitors use our website, measure the performance of our advertising campaigns, and show relevant ads on other platforms. You can control or disable cookies through your browser settings; some features of the website may not function properly if cookies are disabled.

3. How We Use Your Information

• Process, confirm, and deliver your orders
• Communicate with you about your order, account, or inquiries
• Provide customer support
• Send promotional offers or updates, where you have agreed to receive them
• Improve our website, products, and services
• Detect and prevent fraud or misuse of the website
• Measure and improve the performance of our marketing and advertising campaigns

4. Sharing of Information We do not sell your personal information. We may share it with:

• Delivery and courier partners, to fulfill and deliver your order
• Payment service providers, to process your payment securely
• Service providers who support our website, marketing, and operations (hosting, analytics)
• Authorities, where required by law or to protect our legal rights

5. Data Retention We retain your personal information for as long as necessary to fulfill the purposes in this Policy, including order history, warranty, and accounting requirements, and as required by applicable law.

6. Data Security We apply reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights You may contact us at any time to request access to, correction of, or deletion of your personal information, or to opt out of marketing communications, by emailing xiaomikuwait889@gmail.com.

8. Children's Privacy Our website is not directed at individuals under 18, and we do not knowingly collect personal information from minors.

9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

10. Contact Us xiaomikuwait889@gmail.com or +965 9896 7216.